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- laptop not opening caps lock is blinking
laptop not opening caps lock is blinking
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Aunisha
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05-22-202309:35 AM
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Product: HP Laptop PC 15s-fq2000 (2D119AV)
My laptop is not opening and the caps lock is blinking.
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Alden4
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05-24-202306:54 PM
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Hi @Aunisha,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If your HP Laptop PC 15s is not turning on and the Caps Lock key is blinking, it could indicate a hardware or system issue. The blinking Caps Lock key on an HP laptop usually indicates a CPU or motherboard failure. Here are a few steps you can try to troubleshoot the issue.
- Perform a hard reset: Disconnect the power adapter, remove the battery (if removable), and hold down the power button for about 15 seconds. Then reinsert the battery (if applicable) and try turning on the laptop again.
- Check the power adapter: Ensure that the power adapter is properly connected to the laptop and plugged into a working power outlet. Try using a different power adapter if available to rule out any issues with the adapter.
- Remove external devices: Disconnect any external devices such as USB drives, printers, or external monitors. Sometimes, a faulty external device can prevent the laptop from booting.
- Check the RAM: Faulty RAM modules can cause startup issues. Try reseating the RAM by removing it from the slots and then reinserting it firmly. If you have multiple RAM modules, try booting the laptop with one module at a time to identify if one of them is causing the problem.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
I am an HP Employee.
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Alden4
21,060 1,060 1,120 796
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05-24-202306:54 PM
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Hi @Aunisha,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If your HP Laptop PC 15s is not turning on and the Caps Lock key is blinking, it could indicate a hardware or system issue. The blinking Caps Lock key on an HP laptop usually indicates a CPU or motherboard failure. Here are a few steps you can try to troubleshoot the issue.
- Perform a hard reset: Disconnect the power adapter, remove the battery (if removable), and hold down the power button for about 15 seconds. Then reinsert the battery (if applicable) and try turning on the laptop again.
- Check the power adapter: Ensure that the power adapter is properly connected to the laptop and plugged into a working power outlet. Try using a different power adapter if available to rule out any issues with the adapter.
- Remove external devices: Disconnect any external devices such as USB drives, printers, or external monitors. Sometimes, a faulty external device can prevent the laptop from booting.
- Check the RAM: Faulty RAM modules can cause startup issues. Try reseating the RAM by removing it from the slots and then reinserting it firmly. If you have multiple RAM modules, try booting the laptop with one module at a time to identify if one of them is causing the problem.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
I am an HP Employee.
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- HP Laptop PC 15s-fq2000 (2D119AV)
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